Shipping Policy
We are offering nationwide shipping Especially in major cities like Lahore, Karachi, Multan, Faisalabad, Peshawar, Quetta, Abbottabad, Gujranwala, Gujrat.
- Cash on delivery is only available in Lahore
- You can use Easy Paisa, Jazz Cash, Bank Transfer Online if you’re ordering from out of Lahore.
Following are the Return and Shipping policy customer must read before order.
- The product should have to be packed properly in the box received at the time of delivery.
- The food bag should not be opened and used
- The product should include original tags and accessories
- Return Only acceptable if the product is faulty/damaged or incorrect/incomplete.
- If you receive irrelevant/damaged Product contact within 24 hours of receiving your parcel at our Helpline (0306-0357535).
Order cancellation policy
To ensure the user credibility petshub want to secure and align the shipment, return and cancellation policy. This policy includes the following instruction.
1- Before order cancellation customers have to inform the company for 8 hours. This 8 hours policy is for a customer within Lahore.
2- From all other cities, customers have to inform 36 hours before cancelling the order.
3- If a customer will not inform the company within the given time, the company will charge 80% amount of the product or service.
4- Read the policy carefully before any order.